This is easy. Please review the terms and conditions for group bookings, and once you are happy to proceed, please complete the group booking application form. From here we will email you, letting you know if your preferred centre is available and, if so, giving you a quote for your group.
We are proud to work with a large number of local organisers and offer you, the customer, a wide range of accommodation options for your group. However, as each centre is priced slightly differently, and as larger groups generally pay less per person than smaller groups, it is not possible to give any set nightly rates. You can, however, specify on the booking form if your group has a budget. We will try and match the request to a centre(s) that offers accommodation in or near your preferred location within the specified budget.
Everyone that is booking accommodation on behalf of a group is considered an agent. Therefore the rate we quote is the best possible rate for the location you have requested.
Your deposit payment is either 20% of the balance total, or £500, whichever value is higher. We require the deposit payment to be made before or on your option date. This date will be stated upon confirmation of availability, but is usually 4 weeks after the booking request is made. Your balance payment is due no later than 28 days before arrival.
We understand that occasionally things may happen and your group, or an individual in your group, may no longer be able to travel. In our desire to be fair to all parties involved, we have the following cancellation policy:
Cancellation of a group:
More than 28 days prior to arrival: loss of deposit
28 days or less prior to arrival: 100% of total costs
Cancellation of individuals in a group:
More than 7 days prior to arrival: no charge
7 days or less prior to arrival: 100% of individual’s costs
London and the UK are multicultural societies and our hosts reflect the makeup of the population. The UK has strict laws on discrimination and equal opportunities, and as a company we have zero tolerance on matters of racial discrimination either from our accommodation suppliers or our customers. The language spoken in the homestay will be English and the students will experience British culture, however we cannot, and will not, accommodate requests on nationality or ethnicity.
We recommend selecting the Full Board option, which includes breakfast, packed lunch, and dinner. Breakfast and dinner will be eaten with the host families, and lunch will be eaten whilst out. We can also offer Half Board, which does not include a packed lunch. All of the meals will be nutritionally balanced, and the students will be given sufficient drinks and/or access to drinking water throughout their stay. Special diets can be catered for upon request.
We offer a drop off and collection service for most of our centres. The host families will escort the students to/from the meeting point each morning and evening, where a local organiser will be on hand to ensure the smooth hand over of care from host families to the group leaders, and vice versa. Reasonable changes in pickup/drop off time can often be arranged in advance, if we are informed before the group’s arrival.
Yes, of course we would be happy to assist you arrange an airport transfer for your groups. We are able to offer taxi, minibus or coach transfers with quotations available on request.
With a wide range of centres across the UK, we are confident that we will have something to suit your group. If the area your group requires is not listed on our website, please let us know, and we will try and find a suitable alternative for you.
We can place group leaders and other accompanying adults in single rooms subject to availability at the time of booking. Students stay in groups of 2s, 3s and 4s, and during peak season, we occasionally have to place students in 5s. Please let us know when booking what your requirements are, and we will endeavour to cater to this where we can.
Unfortunately not. Neither we nor our competitors a viewing service prior to making a reservation. This is to protect the host families and our agency. We work with lots of different local organisers, and it is their responsibility for visiting, assessing and managing their hosts. All of our local organisers are very experienced and they ensure that the hosts are suitable, and that the accommodation is of a high enough standard.
Please let us know when making the booking whether you will be travelling by coach at all throughout your trip, as charges do apply for certain centres. This cost is payable upon arrival by the coach driver, or a group leader.
If your group will be coming to the UK from outside of the European Union then they will probably require a visa. Full information on visas to enter and study in the UK can be found on the UKBA website.
Your booking will be managed by an office based group coordinator who will be able to assist you at every stage of the booking period. They are experienced in placing and accommodating groups in the UK and will be able to advise you on everything from tours and attractions to what to expect in a homestay. If you have any problems or questions about your booking, just ask them.
Once your booking has been placed and confirmed, you will be allocated a local coordinator. The local coordinator will be on hand to help ensure your group has an enjoyable stay in the UK. Your local coordinator will exchange numbers with your group leader upon arrival, and will be able to assist with any queries you may have. They will also be at the meeting point each morning and evening, to ensure the smooth handover of care from the host families to the group leaders, and vice versa.
Yes, we have years of experience planning group tours and can assist with tickets to major attractions. You can either ask us for one off group prices for attractions or, if you prefer, state a budget and area of interest (for example, we are a study group interested in English literature) and we will do the rest.
Yes, that is also completely fine with us. If you would like assistance with this for example an evening packed dinner due to a theatre visit, or a late pick up just let us know when you are booking.
Our usual requirement is for students 12+, although we can accept younger groups at our discretion.
“We have been working with London Homestays for over 5 years. With their support, we have managed to achieve a high level of customer satisfaction. We strongly recommend London Homestays to anyone who’s looking for quality, reliability and exceptional customer service.”Alex Fernandes, Accommodation & Visa Compliance Manager, Malvern House London
“Having worked with them since 2013, I can state that London Homestays have always taken care to match our students with suitable host families. They have a very friendly yet professional approach to their work. Our students have enjoyed staying at their homestays. Overall, students say that their host families are attentive and welcoming.”Carl Roberton, Principal, Stafford House School of English
“We at Burlington School have worked with London Homestays since 2014, and I professionally know the team since 2009 when I worked for another company in the education and accommodation industry. Having had the opportunity to work with London Homestays since the company started operations in London, all of the enquiries have been dealt with in a dedicated and timely manner, the team members are customer-oriented and always provide an exceptional accommodation experience to our students. I have no hesitation to recommend London Homestays as excellent accommodation providers and business partners.”Eliane Tomasi, Accommodation & Welfare Officer, Burlington School
“LSC Stanton has been working with London Homestays since 2011 and we are very pleased with the quality of accommodation and service they give to us. We have a good relationship with the team and they are always on hand to deal with any last-minute requests.”Nick Bray, Managing Director, London Study Centre.
“Cooperation with London Homestays is always great! We highly appreciate proactive approach and effort to ensure the best possible services for our groups. We always had a great clean accommodation, friendly family and smart local organisers. Students of our groups were satisfied and they enjoyed staying in London very much. We would like to recommend this agency. The whole team is very kind.”Miroslava Foltýnová, Owner, CK Bus Tours.
“We offer internships in London to European students and looked for a reliable partner to provide accommodation to our candidates. We have been very happy with the services provided by London Homestays, as have our candidates, as they have always received quickly information on families, the possibility to book a room in a short delay and also a good quality of families. I would recommend without any doubt this agency. The team is very professional, efficient and friendly :). We hope to send new trainees soon!”Stéphanie Frassanito, Program Manager, Work Overseas
“Our school from the Czech Republic has had great experiences with London Homestays. They are one of the only hosting agencies who would accept our very young guests (under 12). The host families were generally welcoming, kind, and accommodating. The service provided by the coordinator Kate O’Connor and other admin staff is second to none.”Kate Powers, Vice Principal for English Studies, Sunny Canadian International School
“When my children went off to university and got married, my husband and I were empty nesters rattling around. We have an empty bedroom and I quite enjoy keeping it fresh for new students who come to stay with us both short and long term. Invariably, they show us a lot of respect. Coming to London to study or to work as interns is a big adventure for them and I enjoy settling them in and seeing them flourish. Some return or recommend to their friends to come and stay with us. London Homestays are a great organisation to deal with – good at communicating and highly ethical.”Cathy, Homestay host in Colindale, London
“I’ve hosted students through London Homestays for many years. This has fitted in well with family life. My adult children and I have enjoyed the company. We’ve met people from all over the world who have appreciated coming to a home where they are warmly welcomed. A spin off benefit is that we’ve had invitations to visit those we have hosted – currently, we have a trip to a wedding in Brazil on the horizon. There are so many positives. Students find their feet quickly and enjoy making friends and exploring the UK. Their energy and enthusiasm is a tonic. I recommend hosting through London Homestays.”Carol, Homestay host in Colindale, London
My homestay host is a lovely lady, she was very helpful and genuine. London Homestays offer an excellent, fast service and quality accommodation. I would definitely recommend to my friends!Shelaine, student from Canada: Homestay booking in Zone 2
Daphne was a really nice and welcoming host, I really enjoyed my stay with her and her family. Thank you London Homestays for connecting me with her!Ben, researcher from USA: Superior homestay booking
“Really, we are very happy with our room at the residence. James in the residences team has helped us with all aspects of our booking and we would like to say, big thank you from the bottom of our hearts!”Dmitriy and Maria, two students from Russia: Residence booking
“I felt completely at ease and very comfortable with my host! She was really kind…many thanks!”Doris, student from Italy: Superior homestay in Zone 2
“Shanghai Chelsea International Consulting (SCIC) has worked with Home from Home many times and they have provided a very professional service.”Chan Sen, Director at Shanghai Chelsea International Consulting
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