We understand that choosing the right guardianship agency for you can be stressful, and so we want to make the process as simple as possible. Please fill in our guardianship application form and an office based guardianship manager will be in touch to let you know how to proceed.
It is not a law, however, it is highly recommended that all international students have a UK based guardian. For many schools it is compulsory for overseas students to have a UK guardian before admission to the school can be confirmed.
Our rates vary dependent on which package you choose. Click here for a full list of guardianship packages.
We offer different packages to cater to each family’s needs for their child. For more information on the packages we provide, click here.
London and the UK are multicultural societies and our guardians reflect the makeup of the population. The UK has strict laws on discrimination and equal opportunities, and as a company we have zero tolerance on matters of racial discrimination either from our accommodation suppliers or our customers.
We can assist with airport transfers upon arrival and departure, which can take your child to their school, the airport and their guardian’s accommodation. Please contact us directly for a quotation.
We know that having a means of contact with your child is important, and so we can assist with providing UK mobiles. We recommend a pay as you go option, which your child can top up using their expense fund.
All of HFH guardians are DBS checked, and are personally known by the HFH Guardians staff, giving you the knowledge that your child is in safe hands.
HFH Guardians is the sister company of London Homestays, which is an accredited organisation. As such, all of our homestays and hosts have been assessed and meet the British Council’s high standards.
We would welcome you to our office to meet your guardianship manager, and where possible, the guardian. If the accommodation/homestay booked is not with the nominated guardian and the booking is for a short stay, it may not be possible to visit the accommodation/homestay.
A guardian will be assigned to your child, located approximately 2 hours journey time to their school. If the guardian lives further than 2 hours away, the guardianship manager will contact you prior to booking to inform you of their location. We would not recommend booking a guardian who is not located close to your child’s school.
A homestay host can accommodate up to 4 students at any one time. Whenever possible, we recommend your child staying with their nominated guardian. In cases where an alternative host is used, or if you request a different area away from the school e.g. a homestay in London, suitable host profiles will be sent to you clearly outlining how many rooms are available for international students. Students under 16 years old will never be accommodated with students aged 18 years old or older.
No, unless requested, single rooms will always be used.
We can provide guardianship services for children aged 10 years old and above. However, for students aged under 16 years old, we may insist on either a Gold or Platinum package being booked subject to additional local assistance e.g. a family member living in the UK.
No, not usually. The guardian and guardianship managers are on hand for emergencies, providing services to assist your child’s stay at boarding school e.g. arranging transfers from the airport to the school but are not weekend hosts. Homestay accommodation can be arranged during school holidays and breaks.
The guardianship manager will assist you in arranging homestay accommodation for your child during the school holidays. In most cases this will be with your child’s guardian, however, in cases where the guardian is not available or another area is requested e.g. London, an alternative host family will be offered.
Guardians are not medically trained, and other than emergency first aid they will not be able to assist with or administer any medical treatments. They will however help to register your child with a local doctor and take them there or to the hospital in cases where your child requires medical attention.
You will be assigned an office based guardianship manager. The office based guardianship manager oversees and coordinates the overall stay of your child while they are under the care of their guardian. They would be your main point of contact for all general issues relating to the care of your child. The office based manager is available Monday to Friday 10:00 until 18:00. For all other issues relating to your child’s everyday welfare and wellbeing, either the guardian or the school’s welfare office would be your main contact point.
Yes, subject to the package you select. The local guardian can, for example, attend parent’s evening, speak with teachers and tutors about your child’s progression and report their findings back to you with relevant advice based on their, and our guardianship manager’s, experience. A full list of packages available along with definitions can be found here.
An initial deposit of £1,500 is made at the beginning of the term. This deposit is used as an expense account with funds taken to cover costs such as airport transfers, homestay accommodation and any other requested services such as mobile phone purchases or translations of school reports. Once the account fund falls below £250 a further deposit of £1,000 is payable. All purchases and expenses will be recorded and easily accessible to parents. Any monies not used at the end of the programme will be refunded in full to the parents.
For Gold and Platinum packages, the guardian will visit the school on 3 occasions per term (standard packages do not include school visits and are more suited to students 18 years+). The first visit will be upon arrival to ensure your child has arrived safely at their school, to introduce themselves to your child’s teachers and tutors and to ensure your child is settled in and happy in their new environment. This is also a good opportunity for your child to get to know their guardian and to ensure they know who to contact in case of an emergency. The guardian will also visit during the school’s parents evening and again on the last day of term. Additional visits for music recitals, sports days etc. can be arranged at an extra cost.
Yes of course, the choice is completely yours, we are only here to assist and advise you. If you would like your child to stay somewhere else during the holidays e.g. with a family member, please just let us know where your child will be staying and when you would like them to be returned to our care.
It is in emergency situations that you can really appreciate having our experienced network of guardians, host families and guardianship managers. Our emergency contact numbers are available 24 hours per day, 7 days per week. This means you can rest assured that your child is in safe hands.
“We have been working with London Homestays for over 5 years. With their support, we have managed to achieve a high level of customer satisfaction. We strongly recommend London Homestays to anyone who’s looking for quality, reliability and exceptional customer service.”Alex Fernandes, Accommodation & Visa Compliance Manager, Malvern House London
“Having worked with them since 2013, I can state that London Homestays have always taken care to match our students with suitable host families. They have a very friendly yet professional approach to their work. Our students have enjoyed staying at their homestays. Overall, students say that their host families are attentive and welcoming.”Carl Roberton, Principal, Stafford House School of English
“LSC Stanton has been working with London Homestays since 2011 and we are very pleased with the quality of accommodation and service they give to us. We have a good relationship with the team and they are always on hand to deal with any last-minute requests.”Nick Bray, Managing Director, London Study Centre.
“Cooperation with London Homestays is always great! We highly appreciate proactive approach and effort to ensure the best possible services for our groups. We always had a great clean accommodation, friendly family and smart local organisers. Students of our groups were satisfied and they enjoyed staying in London very much. We would like to recommend this agency. The whole team is very kind.”Miroslava Foltýnová, Owner, CK Bus Tours.
“We offer internships in London to European students and looked for a reliable partner to provide accommodation to our candidates. We have been very happy with the services provided by London Homestays, as have our candidates, as they have always received quickly information on families, the possibility to book a room in a short delay and also a good quality of families. I would recommend without any doubt this agency. The team is very professional, efficient and friendly :). We hope to send new trainees soon!”Stéphanie Frassanito, Program Manager, Work Overseas
“Our school from the Czech Republic has had great experiences with London Homestays. They are one of the only hosting agencies who would accept our very young guests (under 12). The host families were generally welcoming, kind, and accommodating. The service provided by the coordinator Kate O’Connor and other admin staff is second to none.”Kate Powers, Vice Principal for English Studies, Sunny Canadian International School
“When my children went off to university and got married, my husband and I were empty nesters rattling around. We have an empty bedroom and I quite enjoy keeping it fresh for new students who come to stay with us both short and long term. Invariably, they show us a lot of respect. Coming to London to study or to work as interns is a big adventure for them and I enjoy settling them in and seeing them flourish. Some return or recommend to their friends to come and stay with us. London Homestays are a great organisation to deal with – good at communicating and highly ethical.”Cathy, Homestay host in Colindale, London
“I’ve hosted students through London Homestays for many years. This has fitted in well with family life. My adult children and I have enjoyed the company. We’ve met people from all over the world who have appreciated coming to a home where they are warmly welcomed. A spin off benefit is that we’ve had invitations to visit those we have hosted – currently, we have a trip to a wedding in Brazil on the horizon. There are so many positives. Students find their feet quickly and enjoy making friends and exploring the UK. Their energy and enthusiasm is a tonic. I recommend hosting through London Homestays.”Carol, Homestay host in Colindale, London
My homestay host is a lovely lady, she was very helpful and genuine. London Homestays offer an excellent, fast service and quality accommodation. I would definitely recommend to my friends!Shelaine, student from Canada: Homestay booking in Zone 2
Daphne was a really nice and welcoming host, I really enjoyed my stay with her and her family. Thank you London Homestays for connecting me with her!Ben, researcher from USA: Superior homestay booking
“Really, we are very happy with our room at the residence. James in the residences team has helped us with all aspects of our booking and we would like to say, big thank you from the bottom of our hearts!”Dmitriy and Maria, two students from Russia: Residence booking
“I felt completely at ease and very comfortable with my host! She was really kind…many thanks!”Doris, student from Italy: Superior homestay in Zone 2
“Shanghai Chelsea International Consulting (SCIC) has worked with Home from Home many times and they have provided a very professional service.”Chan Sen, Director at Shanghai Chelsea International Consulting
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