Welcome
Hello and welcome to our home. We’re glad to have you here. These simple house rules are to help everyone feel comfortable and respected.
Key details (please complete)
| Host name(s) | [ ] |
| Address | [ ] |
| Main contact number | [ ] |
| London Homestays office contact (office hours) | [ ] |
| Emergency support (out of hours) | Provided at booking confirmation / voicemail (not published online) |
| Wi‑Fi name | [ ] |
| Wi‑Fi password | [ ] |
| Guest room | [ ] |
| Bathroom | [Shared / Private] — shared with: [ ] |
Respect and noise
- Please be considerate with noise, especially in the evenings.
- Quiet hours (example): [10:30pm–7:00am] (edit as needed).
- Headphones are appreciated for music/video after [ ] pm.
Keys and security
- You will be given a key. Please keep it safe and do not lend it to anyone.
- Always lock the front door when you leave and when you come in.
- If you lose a key, tell us straight away.
Bathroom
- Please leave the bathroom clean and tidy after use.
- If the bathroom is shared, please be mindful of time in the morning/evening.
- If anything leaks or breaks, tell us as soon as possible.
Kitchen and meals
Meal plan for your booking: [Self-catering / Bed & breakfast / Half board]
Please follow the arrangements that match your booking and what we agree in advance.
- If you are on Bed & breakfast / Half board: meal times are usually around [ ] (please confirm each day if needed).
- Please let us know about allergies or dietary needs as soon as possible.
- Please wash up and tidy after any light kitchen use that’s agreed in advance.
Laundry
- Laundry arrangement (example): [1–2 loads per week]. Please agree a day/time with us.
- Please do not use the washing machine late at night.
- If you need extra laundry for a special reason, please ask first.
Guests and visitors
- Visitors: please ask in advance before inviting anyone to the house.
- Overnight visitors are not permitted unless London Homestays and the host agree in writing in advance.
- Please do not share the address or access details with anyone.
Smoking, vaping, alcohol and substances
- Smoking/vaping: [Not allowed anywhere inside / Allowed outside only in: (location)].
- Please do not use illegal substances in or near the home.
Heating, electricity and water
- Please use heating and hot water reasonably.
- If you feel cold or something isn’t working, tell us rather than using portable heaters.
Cleaning and household routines
- Please keep your bedroom reasonably tidy.
- Please keep shared areas tidy after use.
- Rubbish and recycling: [where bins are kept / which day].
Check-in, check-out, and coming home late
- Please tell us your expected arrival time on the first day.
- If you will be home late, a quick message is appreciated so we know you are safe.
- Check-out time on the last day: [ ] (unless agreed otherwise).
Problems, repairs and emergencies
If something feels wrong, it’s always better to mention it early.
- For non-urgent issues: tell the host first (and we will help if needed).
- For urgent safety issues: contact the host immediately. If you can’t reach the host, follow the emergency instructions provided at booking confirmation.
- In a medical emergency, call 999.
Thank you. If you have any questions, please ask — we want you to feel comfortable and at home.
